FLINDERS LANE SPECIALTY COFFEE SHIPPING AND RETURNS POLICY

Shipping FLSC provides shipping charged in accordance with the price quoted at the ‘checkout’ stage of your online purchase. As a general rule, shipping gets much cheaper the more capsules you buy!

Due to the relatively high cost of shipping and transit for small items (we are at the behest of Australia post and other courier/logistics companies, unfortunately!), we offer a flat rate for shipping within Australia, and a higher rate for international purchases. All orders will be dispatched within 48 hours and delivery is anticipated (but cannot be guaranteed) to occur within 2-5 business days.

Returns FLSC will accept returns in accordance with Australian federal law and the laws of Victoria. Returns may also be accepted with prior express authority of FLSC, and if so, must be unused with the packaging remaining in merchantable, new condition.

If any of our products are faulty, please contact us immediately to authorize a return. FLSC will only accept returns of unused products in their original packagaing and condition, if a true and correct invoice or proof of purchase can be provided and only where required by law or otherwise at the sole discretion of FLSC. You must contact FLSC within 14 days if an incorrect order is received.

If you have any questions, would like to request a refund, or have any other comments, please feel free to contact us! hello@flinderslanecoffee.com

FLINDERS LANE SPECIALTY COFFEE COMPATIBILITY

FLSC capsules are, at the date of posting this page, compatible with the following models:

  • Pixie
  • U & U-Milk
  • Le Cube
  • Citix
  • Lattisima
  • Essenza
  • Inissia
  • Maestria

FLSC employs a third party to pack its specialty coffee into Nespresso® compatible capsules (“our Capsules”). Our Capsules are not in any way affiliated with Nespresso, Societe Des Produits Nestle SA, or any other entity, and are supplied to you on the basis of representations made by our supplier that they will be compatible with the Nespresso® machines provided for above.